What We Collect and Why We Use It
We collect information in three main areas. First, account registration details — your name, contact number and email address — so we can verify your identity and keep your account secure. Second, payment transaction records tied to your deposits and withdrawals via Touch 'n Go eWallet,
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Boost, and GrabPay, including transaction reference numbers and timestamps. These records help us reconcile your wallet balance and resolve any payment queries you raise. Third, device and session data — browser type, IP address, and pages visited — so we can identify unusual login patterns and
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protect your account from unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors is limited strictly to what is required to complete your transaction. Access to your records is restricted to authorised staff under confidentiality obligations. Where local
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law applies, your eligibility to use this platform and the processing of your data is subject to applicable Malaysian regulations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.