Reference

Terms Conditions That Apply to Your chelsea8888 Account

These terms set out what you agree to when you open and use your chelsea8888 account — covering how you access the lobby, how your wallet transactions are handled, and what we expect from both sides.

Account eligibility depends on local lawApplies to all payment methods including Touch 'n Go eWalletCovers Boost and GrabPay wallet transactionsGoverns lobby access and account activitySubject to change with notice
chelsea8888 Terms Conditions That Apply to Your chelsea8888 Account
HOW WE OPERATE

Account Security, Data and Policy Commitments

These four points explain how we handle your account data and policy obligations. They reflect the actual practices behind your chelsea8888 account, not a general statement — so you know what happens with your information and how to act if something needs to change.

Account Data Handling

We collect only what is needed to run your account — name, contact details, wallet identifiers for Touch 'n Go eWallet, Boost, or GrabPay, and transaction records. We do not sell this data.

Cookie and Session Policy

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can adjust cookie settings in your browser at any time without losing account access.

Account Security Practices

Your account is protected by OTP verification on login and withdrawal requests. Never share your OTP or account PIN — we will never ask for these through chat or email.

Requesting Changes or Closure

To update your registered wallet, change contact details, or close your account, contact live chat with your account verification details ready. We action confirmed requests within one business day.

TERMS CONTACT

Reach Us About Any Terms Query

If any clause in these terms is unclear, or if a transaction dispute relates directly to a policy question, contact our support team through the channels below. We handle terms and account policy questions separately from general lobby help so your query goes to the right team.

Live Chat Open live chat from your account dashboard for immediate help with any terms or account policy question. Available during platform operating hours.
Email Support Send a detailed written query to our support email for policy questions that need a formal written response or documented account review.
Account Help Centre Find answers to common terms questions inside your account settings — including wallet rules, account verification steps, and transaction policy.

Common Questions About Our Terms & Conditions

These are the questions we hear most often when it comes to how our terms work in practice — from account eligibility to wallet disputes and what happens when terms are updated.

Yes. These terms apply to every deposit and withdrawal on your account, regardless of whether you use Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, or Maybank2u.

Continuing to use your account after updated terms are posted means you accept the new version. We will notify you of material changes through your registered account before they take effect.

No. Your account is strictly personal and non-transferable. Sharing, selling, or transferring access to another person is a breach of these terms and may result in account suspension.

Contact live chat with your transaction reference number and the wallet used — for example, your Touch 'n Go eWallet or Boost transaction ID. Our team reviews wallet disputes against the transaction record on file.

Eligibility depends on local law in your region. Access to the platform is available only where permitted by local law — this applies equally across Malaysia, including all states and territories.

Contact live chat and verify your identity using your registered details. We process confirmed closure and data-removal requests within one business day of successful verification.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.